01Introduction
PresaleGate respects your privacy.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
02Information we collect
We may collect:
Account Information
- Email address
- Discord User ID
- Username
Purchase Information
- Purchased products
- Order history
- Payment status
Technical Information
- IP address
- Browser information
- Device information
- Operating system
- Website usage statistics
Payment Information
Payments are processed through third-party payment providers.
PresaleGate does not store complete credit card information.
03How we use your information
We use collected information to:
- Process purchases
- Deliver digital products
- Provide Discord access
- Prevent fraud
- Improve platform performance
- Provide customer support
- Comply with legal obligations
04Discord data
If you connect your Discord account, we may access:
- Discord User ID
- Username
- Server membership
- Assigned roles
This information is used solely for purchase verification and automated role assignment.
06Data sharing
We do not sell personal information.
Information may be shared only with trusted service providers including:
- Payment processors
- Hosting providers
- Analytics providers
- Discord API
Only when necessary to operate the Platform.
07Data retention
We retain personal information only as long as necessary for:
- Order history
- Legal compliance
- Fraud prevention
- Customer support
08Data security
We implement reasonable technical and organizational measures to protect user information.
However, no internet service can guarantee absolute security.
09Your rights
Depending on your jurisdiction, you may request:
- Access to your data
- Correction of inaccurate data
- Deletion of personal information
- Export of your data
Requests can be submitted through our support contact.
10Third-party services
Our website may integrate with:
- Discord
- Stripe (or other payment providers)
- Analytics services
- Cloud hosting providers
These services maintain their own privacy policies.
11Children's privacy
PresaleGate is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction).
We do not knowingly collect personal information from children.
12Changes to this policy
We may update this Privacy Policy periodically.
The latest version will always be available on our website.